This privacy notice explains how Centreport Explorers handles personal information when you use the website, ask about a guided tour, or make a booking-related inquiry. It is written for our local guided tours and experiences, including architecture and photo walks, and it covers the information we need to respond, manage bookings, and keep the site secure.
Depending on how you contact us or request a tour, we may collect your name, email address, phone number if you provide it, your message, tour date and group details, and any accessibility or dietary information you choose to share. We also receive limited technical data such as server request metadata and browser or device information.
We receive data from contact form submissions, email, phone calls, and booking-related messages. We may also generate technical information automatically when you visit the website or submit a form, including data needed for security and delivery of the site.
Our site uses essential cookies to support normal operation and privacy preference cookies to remember your choices. We do not confirm analytics or marketing cookies as active on this website.
We use cookies only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, but some site functions may not work properly if essential cookies are blocked.
We use the information you provide to answer inquiries, review tour dates and group details, confirm bookings, manage payment-related administration, and carry out route consultation and location recommendations. Technical data is used to operate the website, support security, and deliver forms and other site features.
We may share information with service providers that help us operate the website, deliver technical functions, or respond to inquiries. These parties are expected to use the information only for the services they provide to us and to handle it with appropriate care.
We may disclose personal information if required to comply with law, a court order, or a lawful request from a public authority. We may also share information where needed to protect our rights, users, or the security of the website.
You may ask to access the personal information we hold about you, correct inaccurate details, or raise a concern about how it is handled. If a request cannot be fully granted, we will explain the reason where appropriate.
To make a privacy request, use one of the contact methods listed below and describe what you want us to do. We will review the request and respond within a reasonable time after verification, subject to any legal limits that apply.
Inquiry and booking records are kept for the time needed to manage the request, complete the service, meet recordkeeping needs, and resolve follow-up issues. When information is no longer needed, we delete it or de-identify it where practical.
If we make material changes, we will update this page and use a reasonable method to bring the update to your attention. The date of the latest version should be checked before you submit new information.
